2017-03-02

Long Beach State of the Service Survey

The greatest asset to the City of Long Beach is its employees. City of Long Beach employees work hard every day to address our city's most pressing needs including keeping our city safe, maintaining economic stability, providing access... Read more
The greatest asset to the City of Long Beach is its employees. City of Long Beach employees work hard every day to address our city's most pressing needs including keeping our city safe, maintaining economic stability, providing access to parks and beaches, protecting public health and the environment, and ensuring our roads, sidewalks, and public spaces are clean and well maintained. Despite the hard work exemplified, public sector employees are seldom given the recognition they deserve. In a time when public employee bargaining power is under threat, public perception is increasingly cynical, and overall trust in government is low, it is up to City leaders and administrators to ensure they are continually acknowledging the hard work produced by employees and examining the ways in which improvements can be made. Read less
Long Beach, CA ( Local)
March 2, 2017

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Frank Zerunyan
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Stacy Mungo
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William Resh
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Stacy Mungo

5th District Councilmember
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Respectfully request the City to direct all City of Long Beach employees to participate in the USC Sol Price School of Public Policy "State of the Service" public employee survey, to be completed within the next 45 days.

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October 30, 2018

The idea is to build a catalog across municipalities throughout Los Angeles County of best practices and tactics in how employees engage citizens.  Los Angeles and Long Beach will use the results to make assessments within their organizations to determine what structural changes and changes to employee engagement they can... Read more

October 30, 2018

The idea is to build a catalog across municipalities throughout Los Angeles County of best practices and tactics in how employees engage citizens.  Los Angeles and Long Beach will use the results to make assessments within their organizations to determine what structural changes and changes to employee engagement they can make.  If the two biggest cities in the county use it, some real policy results could come about.

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October 30, 2018

The State of the Service survey is a tool that will provide data needed to ensure the lifeblood of our public service agencies: talent. The information it will provide aligns with the Price School's commitment to our students and the profession of public administration, and I'm proud to be a part of it.

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Frank Zerunyan for State of the Service Survey

October 30, 2018

Local governments need data on how to improve their practices and improve the workplace experiences of public servants. Human capital remains the most important capital for local governments to deliver their public mission.

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Supporting info

STATE OF THE SERVICE

- STATE OF THE SERVICE

USC Sol Price School of Public Policy State of the Servicersquo; Survey - Civic Business Journal

- Civic Business Journal

Professors William Resh and Frank Zerunyan survey Long Beach city employees - USC Sol Price School of Public Policy

- USC Sol Price School of Public Policy

Staff Report

- City of Long Beach